Taylor Ice Cream &
Soft Serve Machines
Shop Taylor ice cream machines and soft serve equipment from Upstate New York's only authorized Taylor dealer. 12+ models in stock — single flavor, twin twist, heat treatment, countertop, and floor models. Delivery, installation, and training included.
Authorized Taylor Dealer Since 1981
Find the Right Machine
for Your Operation
Taylor ice cream machines and soft serve freezers come in three core configurations. Every model is available new or as Taylor Certified Pre-Owned with a full 365-day warranty.
Single Flavor
Soft Serve
Create cones, sundaes, hand-spun shakes, and signature frozen novelties from a single-flavor machine. Available in countertop and floor models, gravity or pump, air or water cooled. Serve ice cream, frozen custard, sorbet, or frozen yogurt — all from one machine by switching mixes.
View Single Flavor Models
Multi Flavor
Twin Twist
Two independent freezing cylinders let you serve two separate flavors or dispense a classic twist. The most popular Taylor configuration for Upstate NY ice cream shops, restaurants, and food trucks. From the compact countertop C161 to the high-volume floor model C712 — the right twin twist for every operation.
View Multi Flavor Models
Heat Treatment
28-Day Cleaning
Eliminate time-consuming daily cleaning. The Taylor heat treatment system runs an automated overnight heating and cooling cycle that safely maintains dairy product for up to 28 days before full disassembly is required — dramatically reducing labor costs and health code compliance complexity.
View Heat Treatment Models
Built for Consistency.
Engineered for Reliability.
From the busiest Dairy Queen franchise to the smallest independent ice cream shop, Taylor ice cream machines power more frozen dessert businesses than any other brand in the world. There are specific reasons for this dominance that matter to every Upstate NY operator.
Taylor Company has been manufacturing commercial soft serve equipment for over 95 years. The name is synonymous with quality, reliability, and performance — and Taylor Upstate has been the exclusive authorized dealer for Upstate New York since 1981.
Consistency
Taylor machines produce the same texture, temperature, and overrun on the first cone of the day as on the last cone of your busiest summer afternoon. That consistency is the result of precision engineering and over nine decades of continuous product refinement — not a marketing claim.
Reliability
Taylor machines are built to run — through a full summer season, through double-shift QSR operations, through years of continuous service. Backed by a 5-year warranty on main refrigeration and 2 years on motors and electronic controls, plus Taylor Upstate's factory-trained local service network.
Versatility
A Taylor ice cream machine is one of the most versatile pieces of commercial equipment you can own. The same machine produces soft serve ice cream, frozen custard, frozen yogurt, sorbet, and low-fat frozen desserts depending on the mix. Add Flavor Burst and one machine delivers up to 16 flavors from a single spout.
Gravity vs Pump.
Air vs Water Cooled.
The two most common questions from first-time buyers — answered plainly so you can make the right call for your operation.
Gravity vs Pump Machines
A gravity machine uses gravity to feed mix from the hopper down into the freezing cylinder. Simpler mechanically, it produces a denser, lower-overrun product that many customers prefer — and works better for products like Italian ice or certain frozen beverages where added air doesn't benefit the final product.
A pump machine uses an internal pump to push mix into the cylinder under pressure, incorporating additional air and delivering higher or more consistent overrun control. Pump machines give you more control over product texture and can reduce mix cost per serving by incorporating more air per cone.
Neither is inherently better. The right choice depends on your mix, your customer's expectations, and your preference for operational simplicity vs product customization. Our sales team walks every buyer through this decision in detail.
Air Cooled vs Water Cooled
Air cooled machines require adequate ventilation space around the unit — typically at least 6 inches on each side and above. They don't require a water hookup, making installation simpler and more flexible. They work well in most Upstate NY operations with adequate kitchen ventilation, though they produce slightly more ambient noise than water-cooled units.
Water cooled machines require a cold water supply line and a drain, but run more efficiently, more quietly, and perform better in warm kitchen environments where ambient temperatures are high — a meaningful advantage in a busy summer kitchen.
Taylor Upstate's team evaluates your specific space during our free pre-sale site survey and recommends the right cooling configuration for your location before you commit to a machine.
Everything Included.
Nothing Extra to Buy.
Buying from Taylor Upstate is fundamentally different from buying a machine online. Here's what comes with every new soft serve machine purchase.
Free Location Survey
Before you commit, our team visits your location, evaluates your space, reviews your menu concept, models your projected volume, and recommends the right machine. No obligation.
Delivery & Installation
We deliver and install your machine correctly — level, properly ventilated, connected to the right power supply, and fully operational before we leave your location.
On-Site Staff Training
Your team learns to operate, clean, sanitize, and troubleshoot the machine. Training resources and operator manuals provided for ongoing staff onboarding.
Cleaning & PM Supplies
Everything your team needs to keep the machine clean and health-code compliant from day one is included with every new machine purchase.
Menu & Marketing Support
Taylor provides point-of-sale materials and product photography. We help you develop pricing, build a menu, and position your soft serve program for maximum profitability.
24/7 Service Support
Factory-trained technicians GPS-dispatched across all of Upstate NY. 24-hour response time, 94% first-visit fix rate, genuine Taylor parts on every service vehicle.
The Full Taylor Upstate
Equipment Lineup
Soft serve is just the beginning. Taylor Upstate carries the complete commercial frozen dessert and foodservice equipment lineup for Upstate New York operators.
Taylor Certified
Pre-Owned
For first-time operators, seasonal businesses, and growing companies opening additional locations — Taylor Certified Pre-Owned delivers genuine Taylor quality at a lower price point. This is not a used machine bought at auction. Every unit is fully reconditioned and warranty-backed.
- Passes rigorous 50-point inspection by EPA-certified master technicians
- Fully reconditioned using only Taylor Authorized Genuine Parts
- Full 365-day parts and labor warranty included
- Delivery, installation, and on-site training included
- Same turn-key experience as a new machine purchase
Every certified pre-owned machine comes with a full one-year parts and labor warranty — the same confidence you'd expect from a brand new machine.
Serving All of
Upstate New York
Taylor Upstate delivers and services Taylor ice cream machines and soft serve equipment throughout all of Upstate New York — every city, town, and rural community across the region. We do not service New York City, Long Island, or lower NY counties.
Ready to Get Started?
Whether you know exactly which Taylor model you want or you're just beginning to research, our team has the experience to match you with the right machine for your concept, volume, and budget — at no obligation.